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Account & Data Deletion for SnapMagic
We respect your right to control your personal data. If you wish to delete your SnapMagic account and all associated data, please follow the steps outlined below.
Important: Account deletion is permanent and cannot be undone. All your account data, preferences, and subscription information will be permanently removed from our systems.
What Data Will Be Deleted
When you request account deletion, the following information will be permanently removed:
- Account Information: Email address, account preferences, and settings
- Subscription Data: Subscription history and payment information
- Usage Data: App usage statistics and feature interactions
- Processed Photos: Any enhanced photos still stored in your account
- Device Information: Device identifiers and app version data
How to Request Account Deletion
Step 1: Email Request
Send an email to snapmagicapp@gmail.com with the subject line "Account Deletion Request"
Step 2: Include Required Information
In your email, please include:
- The email address associated with your SnapMagic account
- Your request to delete your account and all associated data
- Confirmation that you understand this action is permanent
Step 3: Verification
We may contact you to verify your identity before processing the deletion request to protect your account security.
Step 4: Confirmation
Once processed, you will receive a confirmation email that your account and data have been deleted.
Processing Timeline
- Initial Response: We will acknowledge your request within 24 hours
- Identity Verification: May take 1-2 business days if additional verification is needed
- Data Deletion: Complete deletion within 7 business days of verified request
- Final Confirmation: Email confirmation sent once deletion is complete
Data Retention Period
Some data may be retained for legal and regulatory compliance purposes:
- Payment Records: May be retained for up to 7 years for tax and accounting purposes
- Legal Requirements: Data required by law may be retained as legally mandated
- Security Logs: Anonymous security logs may be retained for system protection
Alternative Options
Before requesting full account deletion, consider these alternatives:
- Account Deactivation: Temporarily disable your account without deleting data
- Data Download: Request a copy of your data before deletion
- Selective Deletion: Delete specific data types while keeping your account